Global knowledge - Local presence
24 HOURS A DAY, 7 DAYS A WEEK, 365 DAYS A YEAR
Failure of your mission-critical equipment is not an option. STULZ’s reputation for quality and reliability relies on the aftersales service that we deliver daily. We provide expert, responsive and reliable support services to ensure the best possible operating performance of your world leading equipment. Our strong commitment to quality service has earned us a reputation as a trusted advisor in the industries we serve.
The STULZ service organization provides preventive and corrective services in the field of business critical air conditioning. These focus on mission critical cooling and air conditioning systems in the information and telecommunications (ICT) industry. Maintenance is performed by qualified STULZ employees. Together with partner companies, we guarantee perfect system power supplies and take care of other mission critical infrastructures.
Our trained and experienced sales and service partners are present all across Asia. The resulting proximity to our customers enables us to respond quickly. We guarantee professional, cost-effective and trouble-free intervention of your systems, taking over the complete management of your entire property as a single source, if desired. We are happy to assist you with professional advice and global product availability, anytime, anywhere.
Stulz Services
Technical Advisory
With years of experience in the industry STULZ supports your projects with comprehensive technical guidance at every step. Our tailored solutions are designed to meet your specific needs, ensuring optimal performance. Thanks to our commitment to the highest quality standards, our innovative systems guarantee maximum energy efficiency and reliability. Learn more about our personalized consulting services—whether you need off-the-shelf equipment or bespoke solutions, we ensure your business stays operational and efficient.
Program management & Commissioning
Our dedicated program managers ensure that every phase of your project, from design to installation, is executed efficiently and within your timeline. With proven expertise in projects of different sizes, from enterprise to hyperscales, we collaborate closely with your team to address any challenges and ensure smooth coordination throughout the process. Once installation is complete, our commissioning experts fine-tune the system to guarantee optimal performance and compliance with all specifications. With STULZ handling your project, you can trust that everything will be fully operational and performing at its best right from the start.
After-sales support
Failure of your mission-critical equipment is not an option. STULZ’s reputation for quality and reliability relies on the aftersales service that we deliver daily. We provide expert, responsive and reliable support services to ensure the best possible operating performance of your world leading equipment. Our team of skilled engineers is available to help with everything from troubleshooting to fine-tuning and optimizing your equipment.
Spare Parts
STULZ is committed to providing our customers with access to spare parts, recommended stocking parts and engineered replacement parts. We understand the importance of keeping your systems running smoothly, which is why we ensure the spare parts storage for the equipment used in your project. Our regional presence allows us to store spare parts close to your site, ensuring your equipment stays operational when you need it most.
Site Equipment Audits
Site equipment audits are designed to give you a clear picture of your systems' health and performance. Our team conducts detailed inspections to identify any inefficiencies, wear, or potential risks that could affect your operations. You will receive tailored recommendations to enhance reliability, optimize energy use, and prevent unexpected issues.
Training
Stulz offers specialized training sessions when you purchase a solution for your business. Our expert instructors will walk you through everything—from installation to operation and maintenance. You will also learn how to optimize our products for the best performance and energy efficiency. Our training covers the latest features, updates, and best practices, giving you the tools you need to keep everything running smoothly.
